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Completed Evaluation Form
Event Date:
Saturday, 10 September 2016
Event Type:
Assisted Dry Hire (Delivery / setup / collection)
Venue:
Pledgdon Barn - Bishop's Stortford, Essex
JPN Event Services Evaluation Survey
Pre Event Service
The questions below are directed towards the service we provided before your event.
Was our website easy to use
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Initial Telephone Interview
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Promptness of Staff
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Friendliness of Contact
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Equipment Related Questions
The questions below are directed towards the equipment.
Overall Quality of Service at your event.
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Overall Equipment Performance
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Overall Equipment Appearance
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
General Questions
Please answer the question below. We would like to know your honest thoughts.
How helpful were we in planning your event?
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Please Select
Please rate the price you paid for service.
Excellent! Service far exceeded the price we paid.
Good. Service was very good compared to the price we paid.
Fair. Service and price were comparable.
Poor. We didn't get our money's worth.
Please enter comments about our service.
James was fantastic at recommending the equipment we would need for the entertainment at our wedding. He matched the brief perfectly and didn't try to oversell us as other companies we spoke to tried to. The installation was very quick and he helped make it look exactly as I wanted it to, and then during the event the set up worked perfectly and the lighting in the evening was fantastic and made the venue look great without being over the top. The next day the pack up was done so effectively it was done before we even returned to the venue. This company comes highly recommended from us!
Referrals
The best compliment you can give me is a referral. If we can use you as a reference, please let us know.
How likely are you to recommend us to others?
Definitely
Probably
Maybe
Probably Not
Definitely Not
What was the main reason for choosing us?
We originally chose you as you were a relatively local provider to our venue, and the quote you provided matched our brief perfectly and was a respectable price matching our expected budget.
May we use you as a reference?
Yes
No
May we use your email in our reference?
Yes
No
Your Testimonial
James was fantastic at recommending the equipment we would need for the entertainment at our wedding. He matched the brief perfectly and didn't try to oversell us as other companies we spoke to tried to. The installation was very quick and he helped make it look exactly as I wanted it to, and then during the event the set up worked perfectly and the lighting in the evening was fantastic and made the venue look great without being over the top. The next day the pack up was done so effectively it was done before we even returned to the venue. This company comes highly recommended from us!