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Completed Evaluation Form
Event Date:
Friday, 26 September 2014
Event Type:
Hire - Other
Venue:
University of East London Docklands Campus - London, London
JPN Event Services Evaluation Survey
Pre Event Service
The questions below are directed towards the service we provided before your event.
Was our website easy to use
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Initial Telephone Interview
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Promptness of Staff
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Friendliness of Contact
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Equipment Related Questions
The questions below are directed towards the equipment.
Overall Quality of Service at your event.
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Overall Equipment Performance
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Overall Equipment Appearance
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
General Questions
Please answer the question below. We would like to know your honest thoughts.
How helpful were we in planning your event?
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Please Select
Please rate the price you paid for service.
Excellent! Service far exceeded the price we paid.
Good. Service was very good compared to the price we paid.
Fair. Service and price were comparable.
Poor. We didn't get our money's worth.
Please enter comments about our service.
Good service and well delivered - was well tailored to our requirements, with a little creativity thrown in to match our unique event. The equipment performed perfectly and really enhanced the atmosphere. Thanks!
Referrals
The best compliment you can give me is a referral. If we can use you as a reference, please let us know.
How likely are you to recommend us to others?
Definitely
Probably
Maybe
Probably Not
Definitely Not
What was the main reason for choosing us?
Hire quote was better (i.e. quantity of equipment hired vs cost) than other competing companies. Unlike some other companies, you noted our stated effects budget and the price came in at slightly less than our maximum. Other companies tried to stretch our stated budget (e.g. quoting us a £550 package when we've asked for £500 maximum) and these were unacceptable offers.
May we use you as a reference?
Yes
No
May we use your email in our reference?
Yes
No
Your Testimonial
JPN Events Services helped us deliver a very unique event by creating the exact visual atmosphere we asked them for. Very helpful and easy to work with, I would have no hesitation to hiring them again.