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Completed Evaluation Form
Event Date:
Wednesday, 30 July 2014
Event Type:
Hire - MOOD Lighting
Venue:
St Martin Lane Hotel - London, London
JPN Event Services Evaluation Survey
Pre Event Service
The questions below are directed towards the service we provided before your event.
Was our website easy to use
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Initial Telephone Interview
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Promptness of Staff
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Friendliness of Contact
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Equipment Related Questions
The questions below are directed towards the equipment.
Overall Quality of Service at your event.
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Overall Equipment Performance
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
Overall Equipment Appearance
Please select
Perfect
Excellent
Good
Okay
Poor
N/A
General Questions
Please answer the question below. We would like to know your honest thoughts.
How helpful were we in planning your event?
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Please Select
Please rate the price you paid for service.
Excellent! Service far exceeded the price we paid.
Good. Service was very good compared to the price we paid.
Fair. Service and price were comparable.
Poor. We didn't get our money's worth.
Please enter comments about our service.
Fantastic customer service. James was absolutely great and professional. He came in setup very fast and came back to pack up in time. He was very pleasant and understanding when the party had to end abit later than scheduled. Thank you very much to the JPN team and I would recommend him 100% for ambience lighting. He has good equipment which gets the job done!
Referrals
The best compliment you can give me is a referral. If we can use you as a reference, please let us know.
How likely are you to recommend us to others?
Definitely
Probably
Maybe
Probably Not
Definitely Not
What was the main reason for choosing us?
google search and quick response.
May we use you as a reference?
Yes
No
May we use your email in our reference?
Yes
No
Your Testimonial
Fantastic customer service. James was absolutely great and professional. He came in setup very fast and came back to pack up in time. He was very pleasant and understanding when the party had to end abit later than scheduled. Thank you very much to the JPN team and I would recommend him 100% for ambience lighting. He has very good equipment which gets the job done!